Privacy Policy

Effective Date: December 30, 2022

This Privacy Policy governs the collection and handling of your information by Voyager Education Limited ('Voyager Education').

In the event of any conflict or inconsistency between the English version and the other language version of this privacy policy, the English version shall prevail.

PROVISION OF PERSONAL INFORMATION

Provision of personal information is voluntary, but if you do not provide such personal information, we may not be able to send you the information that may be of interest to you, or provide you with the products, services or information you requested.

SHARING YOUR INFORMATION WITH OTHER ENTITIES

Your personal information collected by us may be transferred to the following classes of persons ('Potential Transferees of Personal Information'):

Affiliated entities of Voyager Education.
Governments, law enforcement authorities, courts and tribunals.
Legal and other professional advisors, insurers, loss adjustors, rehabilitation service providers.
Any third party whom you have authorized to obtain your personal information from Voyager Education.
Agents, contractors or third party service providers who provide goods or services to Voyager Education
Third party service providers who provide the goods and/or services to Voyager Education

RECEIVING LATEST NEWS, PROMOTIONS AND OFFERS

By providing your personal information, you agree to the use and transfer of your personal information in the manner described in this paragraph, including the transfer of such personal information to the other places outside Hong Kong.

We intend to use your name, contact details, profile information (including place of residence, location based on IP address and transaction data) to send you marketing or promotional materials in relation to the products, services and facilities offered by us, either alone or in conjunction with others.

We will retain and use your data for these marketing and promotional purposes for a reasonable period following your consent. Without your consent, we will not send you such marketing or promotional materials.

With your written consent, we also intend to share your name, contact details, profile information (including place of residence, location based on IP address) and transaction data with the Potential Transferees of Personal Information to enable them to send you marketing or promotional materials in relation to products, services and facilities.

You may request us to cease use and sharing of your personal information for direct marketing purposes. Such requests may be made without charge by us by sending an email to our Personal Data Manager at cs@voyagereducationhk.com.

CONTACT US

You have the right to request access to, and correction of, your personal information held by us.

If you have a comment or question about this privacy policy, please contact us at cs@voyagereducation.com. You can also exercise your rights in this privacy policy, such as making an access, correction or deletion request or a complaint in relation to personal information, by sending an email to us at cs@voyagereducationhk.com.

Scope of Privacy Policy

This section is designed to answer your questions regarding our privacy practices and principles. When this Privacy Policy uses the term “personally identifiable information”, we mean information that identifies a particular individual. When other information, such as consumer product preferences or number of children, is directly associated with personally identifiable information, this other information also becomes personally identifiable information for the purposes of this Privacy Policy. Personally identifiable information is sometimes referred to in this Privacy Policy as “personal information”. Finally, the terms of this Privacy Policy are subject to, and shall be interpreted according to, the laws of the Hong Kong Special Administrative Region of the People's Republic of China.

1. What information does this Privacy Policy cover?

This Privacy Policy applies to all personally identifiable information that we obtain from (i) individuals who are themselves the subject of such information; (ii) Affiliated entities of Voyager Education; (iii) third parties regarding individuals who have expressed an interest in our products and services and (iv) third parties who provide goods and services to us. This Privacy Policy does not apply to personal information obtained by us for recruitment or employment-related purposes.

Information We Collect

2. What types of personal information may we collect?

We may collect various types of personal information. For example, we may receive personal information that comes directly from customers who are interested in obtaining various products and services from us. Such information may include, for example, the customer's name, postal address, e-mail address and telephone number. We also may collect other types of information such as gender, age, number of children, and personal interests, which we may associate with personal information. If you purchase products or services from us, we may note, for example, credit card or other charge card information, the type of services or products ordered or purchased, and the date of the order or purchase. When you request for our goods or services or send us enquiries, we may collect your contact information and details of your request or enquiry in order to respond to you. The provision of your personal information is voluntary. However if you do not provide sufficient information, we may not be able to provide assistance to you.

3. How may we use your personal information that we collect?

We may use and share your personal information with the transferees set out in this Privacy Policy for the following purposes:

to process your requests or enquiries;
to process and complete transactions requested by you;
designing new or enhancing existing services provided by us for customers' use;
for promotional or marketing purposes (only if consent is obtained from you), including (i) sending you promotional materials and conducting direct marketing in relation to our products and services, either alone or in conjunction with products/services offered by our affiliates or business partners and (ii) publishing your personal information in marketing or promotional materials of our products and services in any media and format. Written consent will be obtained from you if we share your personal information with another party (including our affiliates) for their use for promotional or marketing purposes;

to send you administrative communications, such as information about any account you may have with us or about future changes to this Privacy Policy;
for our internal business and administrative purposes;
to assist in law enforcement purposes and to meet requirements imposed by law or for claims-related purposes;
for safety or security purposes;
other purposes directly relating to any of the above.

We may take your personal information and make it non-personally identifiable, either by combining it with information about other individuals (aggregating your information with information about other individuals), or by removing characteristics (such as your name) that make the information personally identifiable to you (de-personalizing your information). We may use this non-personally identifiable information for, among other purposes, research and analysis to improve our products and services.

From time to time, you may decide to “opt in” to, or to “opt out” from, use by us of your personal information for promotional and marketing purposes. If you do not wish to receive promotional and marketing material from us, please inform us by sending us an e-mail. Any such request should clearly state details of the personal information in respect of which the request is being made.

4. With whom may we share your personal information that we collect?

All personal information will be kept confidential but we may disclose such information to third parties where such disclosure is necessary to fulfill one or more of the purposes described in section 3 of this Privacy Policy. For the types of personal data subject to this sharing, please refer to Section 2 of this Privacy Policy. The Data Controller relating to the collection of your personal data shall be construed to mean Voyager Education.

From time to time, we may purchase a business or sell one or more of our businesses (or portions thereof) and your personally identifiable information may be transferred as a part of the purchase or sale. In the event that we purchase a business, the personally identifiable information received with that business would be treated in accordance with this Privacy Policy, if it is practicable and permissible to do so. In the event that we sell a business, we will include provisions in the selling contract requiring the purchaser to treat your personally identifiable information in the same manner required by this Privacy Policy (including any amendments to this Privacy Policy). In light of this protection, your opt-out choices described in section 3 above will not affect our right to transfer your information to a purchaser in these circumstances.

Security

5. What kind of security measures do we take to safeguard your personally identifiable information?

The security and confidentiality of your information is extremely important to us. We have implemented technical, administrative, and physical security measures to protect personal information from unauthorized access and improper use. From time to time, we review our security procedures in order to consider appropriate new technology and methods. Please be aware that despite our best efforts, no security measures are perfect or impenetrable.

Retention of Personal Information

6. How long may we keep your personal information?

We will not keep personal information longer than is necessary for the fulfillment of the purpose (including any directly related purpose) for which the information is or is to be used. This means that, for example, personal information collected to fulfill your request for goods and services will be erased, deleted, destroyed or anonymized after their delivery by using technical or other means to render such information unidentifiable or unusable, unless it is necessary to keep such information for other purposes and we have informed you of such other purposes at the time of collection of the personal information or obtained your consent.

Amendments to Privacy Policy

7. How will you know if we amend this Privacy Policy?

We may amend this Privacy Policy at any time. If we amend this Privacy Policy to permit material changes in the way we collect, use and/or share your personal information, we will notify you of such changes by prominently posting notice of the changes on our Web site at www.voyagereducationhk.com. Any such material changes to this Privacy Policy will be effective thirty (30) calendar days following either our dispatch of an e-mail notice to you or our posting of notice of the changes on our Web site. Any such material changes to this Privacy Policy may affect our use and sharing of personal information that we collected before our notification to you of the changes. If you do not wish to permit material changes in our collection, use or sharing of your personal information collected by us before the effective date of such changes, you must so notify us before that effective date by writing to us as described in section 8 below. Please be advised, however, that, regardless of whether you provide such notice to us, the changes to this Privacy Policy will apply to any personal information collected by us on or after the effective date of such changes.

8. How can you ask questions, or send us comments, about this Privacy Policy?

If you have questions or wish to send us comments about this Privacy Policy, or wish to correct, access a copy of or cease use of your personal information, please send us an e-mail at cs@voyagereducation.com with your questions or comments

私隱政策

生效日期：2022年12月30日

本私隱政策規管高航教育有限公司 (下稱「高航教育」)收集和處理您的資料的活動。

如本私隱政策之中、英文版間有衝突或不符之處，應以英文版為準。

個人資料

個人資料之提供為自願性質，但如你未提供個人資料，本公司可能無法為你發送你可能感興趣之資訊或向你提供你要求之產品、服務或資訊。

與其他實體分享你的資料

由本公司收集你的個人資料可能會移轉至下列類別之人（下稱「個人資料潛在受讓人」）：

高航教育的關聯實體。
政府、執法機關、法院及審裁處。
法律及其他專業顧問、保險人、損失理算人、康復服務提供人。
經你授權得自高航教育取得你個人資料之第三人。
向高航教育提供相關產品或服務之代理、承辦商或第三方服務提供人。
向高航教育提供產品和/或服務的第三方服務提供人。

收取最新消息、促銷及其他優惠資訊

你提供你的個人資料後，即同意你個人資料得依本項所述之方式利用及移轉，包括將該個人資料移轉至香港以外所在地。

本公司擬利用你的姓名、聯絡詳情、個人檔案資料（包括居所地、網路位址之所在地及交易資料），以便將本公司提供之產品、服務及設施之相關行銷或促銷材料，單獨或併同其他材料發送予你。

經你的同意後，本公司將於合理期間按上述行銷及促銷目的保留及利用你的資料，如本公司未獲你的同意，將不會向你發送上述行銷或促銷材料。

經你的同意後，本公司另擬與個人資料潛在受讓人分享你的姓名、聯絡詳情、個人檔案資料（包括居所地、網路位址之所在地）及交易資料，並向你發送上述商品、服務及設施之相關行銷或促銷材料。

你可請求本公司停止按直銷目的利用及分享你的個人資料，該請求得透過發送電郵至cs@voyagereducationhk.com 向本公司之個人資料經理提出，本公司不另予收費。

聯絡我們

你有權請求查看或更正本公司持有之你的個人資料。

你如對於本私隱政策有任何意見或疑問，請發送電郵至 cs@voyagereducationhk.com 與本公司聯絡。透過向本公司發送電郵至cs@voyagereducationhk.com，你亦可以行使你於本私隱政策中的權利，例如就個人資料提出查閱、更正或刪除請求或投訴。

私隱政策的範圍

本章節旨在回答您有關我們的私隱慣例和原則的問題。本私隱政策使用“個人身份識別資料”一詞，指識別特定個人身份的資料。其它資料，如客戶的產品偏愛或子女人數，若其與個人身份識別資料直接關聯，該等其它資料就本私隱政策而言亦成為個人身份識別資料。個人身份識別資料在本私隱政策中有時被稱為“個人資料”。最後，本私隱政策的條款受中華人民共和國香港特別行政區的法律管轄並依其解釋。

1. 本私隱政策包含哪些資料？

本私隱政策適用於我們自下列各方處所取得的所有個人身份識別資料： (i) 資料當事人；(ii) 高航教育的關聯實體； (iii) 第三方（資料涉及已表明對我們的產品和服務有興趣的個體）；和 (iv) 向我們提供商品和服務的第三方。本私隱政策不適用於我們為招聘或僱用相關目的而取得的個人資料。

我們收集的資料

2. 我們可能會收集何種個人資料？

我們可能會收集各種個人資料。例如，我們可能會直接自有興趣從我們處取得各種產品和服務的客戶處取得個人資料。該等資料可包括如客戶姓名、郵寄地址、電郵地址和電話號碼等內容。我們亦可能會收集其它類型的資料，例如性別、年齡、子女人數、個人興趣等，而我們可能會將這些資料與個人資料相聯繫。如您自我們處購買產品或服務，我們可能記錄如信用卡或其他記賬卡的資料、訂購或購買的服務或產品類型、訂購或購買日期等資料。如您要求我們提供商品或服務或向我們提出查詢，我們可能會要求您提供聯繫方式及您所提的要求或所作的查詢的詳情，以便向您作出答覆。您的個人資料是自願提供的。但是，如果您不提供充份資料，我們可能無法向您提供協助。

3. 我們可能會如何使用我們所收集的您的個人資料？

我們可能會就下列目的使用以及與本私隱政策中載明的資料承讓人分享您的個人資料：

用於處理您的要求或查詢；
用於處理並完成您所要求的交易；
用於設計新的服務或改善我們目前提供的服務，供客戶使用；
（只在得到您的同意下）用於促銷或營銷目的，包括 (i) 向您發送有關我們的產品和服務的促銷資料並進行直接促銷，無論是單獨進行還是連同我們的關聯實體或業務夥伴所提供的產品/服務一起進行；和 (ii) 在我們的產品和服務營銷或促銷資料（不論是何種媒體和形式）中發佈您的個人資料。如果我們提供您的個人資料給第三方（包括我們的關聯實體）供他們用於其促銷或營銷目的，我們將向您獲取書面同意；
用於向您發送行政通訊，例如有關您在我們處開立的任何賬戶或本私隱政策日後的變更的資料；
用於我們的內部業務和行政目的；
用於協助實現執法目的，滿足法律要求，或者用於索賠相關目的；
用於安全或保安目的；
用於與上述任何一項直接相關的其他目的。

我們可能會將您的個人資料變成為非個人身份識別資料，辦法是將您的個人資料與其他個體的個人資料結合（將您的資料與其他個體的個人資料混合），或刪除資料之中可識別您的身份的特徵（例如您的姓名）（使您的資料非個人化）。我們可能會將該等非個人身份識別資料用於如研究和分析等目的，以改善我們的產品和服務。

您可不時就我們將您的個人資料用於促銷和營銷目的作出“接受服務”或“拒絕服務”的選擇。如您不希望接收我們的促銷和營銷資料，請向我們發送電子郵件。任何該等要求均應清楚載明要求所涉及的個人資料的詳情。

4. 我們可能會與誰分享我們所收集的您的個人資料？

我們將對所有個人資料保密，但是，為了實現回答本私隱政策中第3條所述的一個或多個目的，我們可能會在必要時向第三方披露該等資料，而該等第三方可能位於香港或香港以外的地方。有關用於此分享的個人資料類型，請閱覽本私隱政策第2節。有關收集您的個人資料的數據控制方應視為指高航教育。

我們可能不時購買某項業務或出售我們的一項或多項業務（或其一部份），且您的個人身份識別資料可能作為購買或出售的一部份而移轉。在我們購買業務的情形下，如可行及准許，與該業務一併收到的個人身份識別資料將根據本私隱政策處理。如我們出售某一項業務，我們將在出售合約中包含一些條款，以要求買方按本私隱政策（包括本私隱政策的任何修訂）要求的相同方式處理您的個人身份識別資料。基於該項保護，您就上文回答本私隱政策中第3條所述的“拒絕服務”選擇將不會影響我們在上述情況下向買方移轉您資料的權利。

安全

5. 我們採用哪種安全措施來保障您的個人身份識別資料？

您的資料的安全和保密對我們來說是極其重要的。我們已實施技術、行政和實質的安全措施來保護個人資料，防止他人未經授權存取該等資料及對該等資料作不當使用。為了考慮適當的新技術和方法，我們不時審查我們的安全程序。請注意，儘管我們已盡最大努力，但任何安全措施都不會是完美或無漏洞的。

保留個人資料

6. 我們可能會保留您的個人資料多久？

我們對個人資料的保存時間將不會超過實現資料被使用或將被使用之目的（包括任何直接相關目的）所需的時間。這意味著，舉例而言，為了實現閣下所要求的商品及服務而收集的個人資料，將在有關商品及服務交付後，透過採用技術或其他方法予以清除、刪除、銷毀或匿名處理，以令有關資料不可識別或不可用，除非出於其他目的有必要保留有關資料且我們在收集個人資料之時已經知會閣下有關其他目的或已經取得閣下同意。

對私隱政策的修訂

7. 您如何知道我們修訂本私隱政策？

我們可能會隨時修訂本私隱政策。如果我們修訂本私隱政策，以容許我們就收集、使用和/或分享您的個人資料的方式作出重大的變更，我們將會明顯地在我們的網站www.voyagereducationhk.com上刊登變更通知，以通知您該等變更。本私隱政策的任何該等重大的變更將在我們向您發送電子郵件通知或在我們於網站上刊登變更通知之後的三十（30）個公曆日起生效。本私隱政策的任何該等重大的變更可能會影響我們對我們在將變更通知您之前收集的個人資料的使用和分享。如果您不希望我們對該等變更生效日之前收集的您的個人資料的收集、使用和分享作出重大的變更，您必須按下文回答8中所述方式在生效日前以書面通知我們。但是請注意，無論您是否向我們發送該等通知，本私隱政策的變更將適用於我們在該等變更生效日或生效日之後所收集的任何個人資料。

8. 如果您對本私隱政策有疑問或意見，您如何向我們提出？

如果您對本私隱政策有任何疑問，或者希望向我們提出意見，或希望改正、查閱或停止使用您的個人資料，請以電子郵件方式聯絡個人資料經理 info@voyagereducation.com.